Zachary Lewis
Details
Highlights of my accomplishments include :
• Provide insight and guidance to the Board and C-Suite leadership on emerging technologies, trends, and industry cyber risks.
• Uncovered a software and services overpayment issue. Analyzed current systems and eliminated redundancies, investing those cost savings into new technology and new processes to gain a competitive edge in new areas.
• Developed and implemented a Cybersecurity Awareness Training Gamification Program for all employees reducing phishing successes by 80%. Additionally, rolled out a tool for users to report phishing emails.
• Instrumental role in navigating the university’s name change and associated technology and process repercussions.
• Instilled a culture of transparency, collaboration, accountability, and commitment to excellence in understanding user needs, resolving problems, and directing the building of teams to work across all levels of the organization.
• Streamlined multiple IT equipment budgets across the university to one centralized lifecycle management program to better manage IT needs, equipment purchases, and refreshes. Complete oversight of all non-standard software/hardware requests.
2021 : Present
University of Health Sciences and Pharmacy in St. Louis
Assistant Vice President Information Technology, Chief Information Security Officer
2020 : 2021
University of Health Sciences and Pharmacy in St. Louis
Director, Information Technology
In this position, I brought order and structure to a disparate IT department. I provided support for all servers and storage. I managed networking equipment, built a backup, and provided escalated help desk support. I played a key role in the design and implementation of a strategic plan to improve performance, scalability, and agility of all systems, networks, security, and data.
Highlights of my accomplishments include :
• Led the installation of new servers and configured hardware, peripherals, services, settings, directories, storage, etc. (Windows Server 2016/2019).
• Provided Tier 2 support for network switches, routers, firewalls, packet-shaping appliances, and other security-related devices (Cisco 9300, 9400, 9500. DNA).
2019 : 2020
St. Charles Community College
Network Administrator
I expanded my leadership role to manage servers, network infrastructure, and hardware that supported 2k users. I partnered with the VP/CIO to establish strategy and annual technology plans. I oversaw the Technical Support Center and team of 20 direct reports. I managed a $600k budget. I was the point person for end user communication and troubleshooting during system outages and crisis situations. I continued to manage all duties of Network & Systems Administrator concurrent to Manager, Technical Support role.
Highlights of my accomplishments include :
• Negotiated student laptop and backpack rates, reducing costs from $18k per year to $5500 biennial.
• Led the ERP system migration to a SaaS platform to improve user accessibility.
• Created a tiering promotion and compensation scale for employees.
• Maintained an accurate technology asset database inclusive of all technology hardware and software assets.
2018 : 2019
St. Louis College of Pharmacy
Manager, Technical Support/Network and Systems Administrator
2016 : 2018
St. Louis College of Pharmacy
Network and System Administrator
About
I’m an accomplished, multi-faceted IT executive with extensive experience in elevating an organization’s internal security posture and building and scaling an IT team to support the company’s overall technology needs. I leverage a robust business and industry acumen within SaaS, IaaS, security, risk management, cloud security, and technology best practices to improve processes, enhance performance, and position organizations for sustainable and impactful growth.
I cultivate trusted business partnerships and stakeholder relationships at all levels. As an adaptable leader, I build high-performing, empowered teams focused on achieving the organization’s short-term technology needs and long-term growth objectives.
Core Competencies:
• Strategic Planning
• Vendor Management
• Contracts & Negotiation
• Process Improvement
• Risk Management
• Cybersecurity/Frameworks
• Project Management
• Systems Administration
• Network Administration
• Executive Leadership
• Budgeting & Forecasting
• Data Privacy & Protection
• Coaching & Mentoring
• Compliance
• Security Infrastructure
• Metrics & KPIs
• Stakeholder Engagement
• Information Security
✉ LET’S CONNECT!
I’m always interested in expanding the network of my professional acquaintances and welcome thoughts or questions about my work.
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