The Position

Bargaining Unit: Local 21 - Supervisory Management

Why join the Department of Information Technology?

If you love to learn, grow, develop, and lead while implementing the latest technology, then the Contra Costa County Department of Information Technology (DoIT) has a home for you. We're constantly searching for employees who desire to join a team that focuses on cultivating relationships. We aim to provide better service to our county departments by involving ourselves in professional interactions, cultural change, and supporting lifelong learning.

DoIT will allow you to thrive in an environment where you see new technology challenges each day while interfacing with various organizational leaders at all levels of county leadership. DoIT is dedicated to preserving an IT environment that is centered around providing IT services to members and residents of Contra Costa County.

The Department of Information Technology is excited to announce the recruitment to fill two (2) full-time vacancies for a Network Analyst II.

We Are Looking For Someone Who

Is knowledgeable in complex problem-solving techniques and troubleshooting
Is adept at identifying and resolving network-related issues efficiently
Can quickly diagnose connectivity problems, ensure smooth data flow, and maintain network performance levels
Is proficient at analyzing network paths, identifying potential points of failure, and implementing appropriate solutions
Has excellent verbal and written communication with audiences at different levels
Has a strong understanding of network infrastructure and protocols, enabling them to design secure and efficient network architectures
Has a solid foundation in cybersecurity principles, implementing measures to protect data and staying updated on threats

What You Will Typically Be Responsible For

Designing, implementing, and documenting/diagramming network architecture
Developing plan designs for new networks or enhancing existing ones
Maintaining computer networks, including routers, switches, and firewalls
Configuring and managing network devices (routers, switches, firewalls, VPNs) and ensuring they operate efficiently and securely
Diagnosing and fixing problems such as connectivity issues and performance bottlenecks, to maintain network uptime and performance
Planning and executing upgrades to existing network infrastructure, code updates, and hardware replacements to keep the network current
Managing firewall rules, access control entries, and performing security-related requests

A Few Reasons You Might Love This Job

You will have the opportunity to work with different technologies
You will provide service to customers where your efforts can make an impact
You will enjoy the challenge of problem-solving
You will have the opportunity to shape the culture of the organization
You will enjoy working with people who are eager to make a difference

A Few Challenges You Might Face In This Job

Challenges with legacy technology
You will need to adjust to changing priorities
You will need to focus on prioritizing the most impactful work
Collaborating with remote team members or those working on different schedules
Priorities may change or tasks may be assigned on short notice

Competencies Required:

Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
Critical Thinking: Analytically and logically evaluating information, propositions, and claims
Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
Professional & Technical Expertise: Applying technical subject matter to the job
Using Technology: Working with electronic hardware and software applications
Adaptability: Responding positively to change and modifying behavior as the situation requires
Attention to Detail: Focusing on the details of work content, work steps, and final work products
Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
Informing: Proactively obtaining and sharing information
Oral Communication: Engaging effectively in dialogue
Writing: Communicating effectively in writing
Teamwork: Collaborating with others to achieve shared goals
Business Process Analysis: Defining, assessing, and improving operational processes and workflow
Customer Focus: Attending to the needs and expectations of customers

To read the complete job description, please visit the website: https://www.governmentjobs.com/careers/contracosta/classspecs/4101

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

Education: Possession of a bachelor’s degree from an accredited college or university with a major in computer science, computer information systems, data base administration, telecommunications management or a closely related field.

AND

Experience: Four (4) years of full-time or its equivalent experience in designing, installing and helping to maintain complex LANs or WANs network acceleration technologies using TCP/IP, UDP and other standard networking protocols using physical layers, bridges, switches, firewall, gateways and routers.

Substitution For Education

Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of four years.
Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:
CompTIA Net+
CISSP (Certified Information Systems Security Professional)
MCITP - Enterprise Administrator/Server Administrator
MCSE (Microsoft Certified Solutions Expert)
CCDP (Cisco Certified Design Professional)
CCNP (Cisco Certified Network Professional)
CCA (Cisco Certified Architect)
CCNA (Cisco Certified Network Associate)
CCIE (Cisco Certified Internetwork Expert)
JNCIP/E-ENT (Juniper Network Certified Professional/Expert Enterprise Routing and Switching)
CCA-N (Citrix Certified Associate – Networking)
CCP-N (Citrix Certified Professional – Networking)

Desirable Qualifications

Knowledge of network management applications & tools (Cisco Catalyst Center, Palo Alto Panorama, Solarwinds)
10+ years of network experience, with 2 years of specialized experience in infrastructure design and mapping
SD-WAN Technology experience to include multi-vendor, multiprotocol environments
Advanced knowledge and experience in hardware/software/network concepts, tools, and support best practices
Advanced configuration firewalls (Palo Alto), switches (Cisco), routers (Cisco), wireless access points, and VPNs
Current CCNA/CCNP, PCNSE AWS certifications are a plus
Advanced knowledge of emerging technologies and trends in cloud technologies & services, network & data center technologies

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
Multiple Choice Exam: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include, but are not limited to: critical thinking, delivering results, professional and technical expertise, attention to detail, and customer focus. Candidates must receive a score of at least 70%, which may be adjusted, to be ranked on the employment list. (Weighted 100%)

Tentative Dates

The Network Analyst II Multiple Choice exam is tentatively scheduled to take place via computer (remotely): February 25 - March 01, 2026

If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months have passed, you will need to retake the exam.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Lashun Fuller at Lashun.Fuller@hrd.cccounty.us. For any technical issues, please contact the Government Jobs applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."

I understand

02

Do you possess a bachelor's degree from an accredited college or university with a major in computer science, computer information systems, data base administration, telecommunications management or a closely related field?

03

Please specify which major your degree is in. If you do not have a bachelor's degree, please write N/A.

04

How many years of full-time or its equivalent experience in designing, installing and helping to maintain complex LANs or WANs network acceleration technologies using TCP/IP, UDP and other standard networking protocols using physical layers, bridges, switches, firewall, gateways and routers do you possess?

I do not have any experience as described above
I have less than four (4) years of experience as described above
I have at least four (4) years, but less than five (5) years, of experience as described above
I have at least five (5) years, but less than six (6) years, of experience as described above
I have at least six (6) years, but less than seven (7) years, of experience as described above
I have at least seven (7) years, but less than eight (8) years, of experience as described above
I have eight (8) or more years of experience as described above

05

Describe your experience in designing, installing and helping to maintain complex LANs or WANs network acceleration technologies using TCP/IP, UDP and other standard networking protocols using physical layers, bridges, switches, firewall, gateways and routers. If you do not possess any experience as described above, please write N/A.

06

Please indicate which of the following professional technical certifications you possess (check all that apply)

CompTIA Net+
CISSP (Certified Information Systems Security Professional)
MCITP (Enterprise Administrator/Server Administrator)
MCSE (Microsoft Certified Solutions Expert)
CCDP (Cisco Certified Design Professional)
CCNP (Cisco Certified Network Professional)
CCA (Cisco Certified Architect)
CCNA (Cisco Certified Network Associate)
CCIE (Cisco Certified Internetwork Expert)
JNCIP/E-ENT – (Juniper Network Certified Professional/Expert Enterprise Routing and switching)
CCA-N (Citrix Certified Associate – Networking)
CCP-N (Citrix Certified Professional – Networking)
I do not possess any of the listed certifications

07

If placed on the hiring list, mark the boxes next to the departments you want to be referred to. You will only be referred to the departments you select.

All Departments
Sheriff
Information Technology
Health Services

08

The hiring list may be used for alternative certification purposes to fill vacancies for Network Analyst I. If you are hired permanently on an alternate certification, your name will be removed from the Network Analyst II list. Would you like to be referred on alternate certifications for Network Analyst I? See additional information and details on the job description listed above here: Network Analyst I

09

By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.

I agree
Required Question

Contra Costa College

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