Junior Network Administrator

On-site

Opportunity Overview

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments!

Dessert Holdings is looking for a Jr. Network Administrator to join our team based in Aurora, CO. This individual will assist in maintaining, supporting, and optimizing our company’s IT infrastructure, including servers, networks, and end-user systems. This role is ideal for someone looking to grow their career in systems administration and IT operations.

The typical hiring range for this role is $85,000 to $95,000 annually and is based on several factors such as education, work experience, skills, certifications, location, etc. In addition to pay, Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees.

Key Responsibilities

Provide first- and second-level technical support to end users
Install, configure, and maintain Windows
Manage user accounts, permissions, and access control (Active Directory, Azure AD, etc.)
Monitor system performance and troubleshoot hardware/software issues
Assist with network administration (LAN/WAN, VPN, firewalls, switches)
Perform routine backups and recovery operations
Apply system updates, patches, and security configurations
Document system configurations, procedures, and troubleshooting steps
Support cloud services (Microsoft 365, AWS, Azure, or Google Workspace)
Assist in implementing cybersecurity best practices
Build and maintain end user compute devices
Support peripheral devices such as printers, handheld scanners and tablets
Provide hands on support to end users, including troubleshooting end user devices, applications and productivity tools
Support routers, switches, firewalls, and wireless access points
Assist in VLAN configuration and network segmentation
Maintain IP addressing schemes, subnetting, DNS, and DHCP services
Monitor network performance, latency, and uptime

Qualifications

Associate or bachelor’s degree in information technology, Computer Science, or a related field, or equivalent experience
1 - 2 years of IT support and/or system administration experience (internships included)
Working knowledge of Windows Server environments
Foundational understanding of networking concepts, including TCP/IP, DNS, and DHCP
Experience with Active Directory, including user account creation, maintenance, and access management
Basic understanding of cybersecurity principles and best practices
Strong troubleshooting, problem-solving, and communication skills
Experience with cloud services, preferably Microsoft Azure
Experience supporting networking and IT infrastructure environments

Preferred Qualifications

Relevant industry certifications such as CompTIA A+, Network+, Security+, Microsoft, or Linux certifications
Experience with virtualization technologies (e.g., VMware)
Exposure to scripting or automation using PowerShell, Bash, or similar tools
Hands-on experience with cloud platforms, particularly Azure

About Dessert Holdings

Dessert Holdings is North America’s fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Kenny's Great Pies, and Dianne’s Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

Dessert Holdings

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