Junior Network Administrator
On-site
Opportunity Overview
Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments!
Dessert Holdings is looking for a
Jr. Network Administrator to join our team based in
Aurora, CO. This individual will assist in maintaining, supporting, and optimizing our company’s IT infrastructure, including servers, networks, and end-user systems. This role is ideal for someone looking to grow their career in systems administration and IT operations.
The typical hiring range for this role is $85,000 to $95,000 annually and is based on several factors such as education, work experience, skills, certifications, location, etc. In addition to pay, Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees.
Key Responsibilities
- Provide first- and second-level technical support to end users
- Install, configure, and maintain Windows
- Manage user accounts, permissions, and access control (Active Directory, Azure AD, etc.)
- Monitor system performance and troubleshoot hardware/software issues
- Assist with network administration (LAN/WAN, VPN, firewalls, switches)
- Perform routine backups and recovery operations
- Apply system updates, patches, and security configurations
- Document system configurations, procedures, and troubleshooting steps
- Support cloud services (Microsoft 365, AWS, Azure, or Google Workspace)
- Assist in implementing cybersecurity best practices
- Build and maintain end user compute devices
- Support peripheral devices such as printers, handheld scanners and tablets
- Provide hands on support to end users, including troubleshooting end user devices, applications and productivity tools
- Support routers, switches, firewalls, and wireless access points
- Assist in VLAN configuration and network segmentation
- Maintain IP addressing schemes, subnetting, DNS, and DHCP services
- Monitor network performance, latency, and uptime
Qualifications
- Associate or bachelor’s degree in information technology, Computer Science, or a related field, or equivalent experience
- 1 - 2 years of IT support and/or system administration experience (internships included)
- Working knowledge of Windows Server environments
- Foundational understanding of networking concepts, including TCP/IP, DNS, and DHCP
- Experience with Active Directory, including user account creation, maintenance, and access management
- Basic understanding of cybersecurity principles and best practices
- Strong troubleshooting, problem-solving, and communication skills
- Experience with cloud services, preferably Microsoft Azure
- Experience supporting networking and IT infrastructure environments
Preferred Qualifications
- Relevant industry certifications such as CompTIA A+, Network+, Security+, Microsoft, or Linux certifications
- Experience with virtualization technologies (e.g., VMware)
- Exposure to scripting or automation using PowerShell, Bash, or similar tools
- Hands-on experience with cloud platforms, particularly Azure
About Dessert Holdings
Dessert Holdings is North America’s fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Kenny's Great Pies, and Dianne’s Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.
EEO Statement
Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.
