We are seeking a highly skilled Systems Administrator to own and support our core IT infrastructure across cloud, network, endpoints, and enterprise applications. This role is hands-on and requires deep expertise in Microsoft Azure, Microsoft 365, networking, security, and end-user support systems. The ideal candidate is a strong problem solver who can both maintain existing environments and lead the implementation of new software and hardware solutions.

Key Responsibilities

Administer and support Microsoft Azure environments, including virtual machines, storage, networking, identity, and security
Manage and support Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint, OneDrive, Teams, and Intune
Provide infrastructure support across cloud and on-prem systems, ensuring availability, performance, and security
Configure, manage, and troubleshoot network infrastructure, including:
Ubiquiti switches and wireless access points
SonicWall firewalls (VPNs, security policies, monitoring)
Implement and maintain endpoint protection and device management solutions across Windows environments.
Administer and operate the Jira Service Management / Helpdesk platform, including workflows, queues, SLAs, and reporting
Serve as an escalation point for complex technical issues and outages
Lead or participate in the implementation of new software and hardware, including evaluation, deployment, testing, and documentation
Maintain system documentation, network diagrams, and operational runbooks
Collaborate with vendors, MSPs, and internal stakeholders as needed
Ensure systems align with security best practices and compliance requirements

Required Qualifications

5+ years of experience in a Systems Administrator or Infrastructure Engineer role
Strong, hands-on expertise with Microsoft Azure (required)
Strong experience administering Microsoft 365
Proven experience supporting network infrastructure, including Ubiquiti and SonicWall
Experience managing endpoint protection and device management
Experience administering Jira Service Management or similar ITSM/helpdesk tools
Demonstrated experience implementing software and hardware solutions end-to-end
Strong troubleshooting, documentation, and communication skills

Preferred Qualifications

Azure certifications (AZ-104, AZ-305, or similar)
Experience with hybrid cloud environments
Familiarity with scripting or automation (PowerShell preferred)
Experience working in growing or fast-paced environments

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