Position Title: System Administrator

Work Location: Columbia, SC (Fully onsite)

Note: Need Local candidates based in South Carolina

Position Overview

We are looking for a System Administrator. The System Administrator will be responsible for supporting and maintaining the network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites. This role includes both routine and limited on-call responsibilities for our critical sites, with a focus on wired and wireless networking, account management, and infrastructure projects.

Key Responsibilities

Help Desk & Ticket Management
Respond to and resolve help desk tickets related to:

▪ Respond to Wired and wireless network issues

▪ Network account onboarding and offboarding via custom scripts

▪ Infrastructure-related incidents

Flexibility to support application projects
On-Call Support Rotation
Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
Level 2 Support: Oncall every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Infrastructure Projects
Assist in network rollouts, upgrades, and cleanup efforts
Participate in planning and execution of infrastructure improvements
Support documentation and inventory of network assets
Administrative & Technical Expertise
Provide support for Microsoft administrative tasks, including:

▪ Entra ID (Azure AD) management

▪ Group policy and user provisioning

▪ Microsoft 365 administration

Assist with server administration tasks, including:

▪ Basic Windows Server maintenance

▪ Monitoring and performance tuning

▪ Patch management and updates

Required Qualifications

5+ Years of experience with Microsoft Entra ID
5+ Years of experience with Microsoft administration
5+ Years of experience with Windows Server environments
10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
5+ Years of experience in customer service

Required Qualifications

5+ Years of experience with Microsoft Entra ID
5+ Years of experience with Microsoft administration
5+ Years of experience with Windows Server environments
10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
5+ Years of experience in customer service

Required Education

Bachelor’s Degree OR equivalent experience.

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