Position Title: System Administrator
Work Location: Columbia, SC (Fully onsite)
Note: Need Local candidates based in South Carolina
Position Overview
We are looking for a System Administrator. The System Administrator will be responsible for supporting and maintaining the network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites. This role includes both routine and limited on-call responsibilities for our critical sites, with a focus on wired and wireless networking, account management, and infrastructure projects.
Key Responsibilities
- Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
▪ Respond to Wired and wireless network issues
▪ Network account onboarding and offboarding via custom scripts
▪ Infrastructure-related incidents
- Flexibility to support application projects
- On-Call Support Rotation
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: Oncall every 3 weeks (alternating with Level 1) for escalated issues at critical sites
- Infrastructure Projects
- Assist in network rollouts, upgrades, and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
- Administrative & Technical Expertise
- Provide support for Microsoft administrative tasks, including:
▪ Entra ID (Azure AD) management
▪ Group policy and user provisioning
▪ Microsoft 365 administration
- Assist with server administration tasks, including:
▪ Basic Windows Server maintenance
▪ Monitoring and performance tuning
▪ Patch management and updates
Required Qualifications
- 5+ Years of experience with Microsoft Entra ID
- 5+ Years of experience with Microsoft administration
- 5+ Years of experience with Windows Server environments
- 10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
- 5+ Years of experience in customer service
Required Qualifications
- 5+ Years of experience with Microsoft Entra ID
- 5+ Years of experience with Microsoft administration
- 5+ Years of experience with Windows Server environments
- 10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
- 5+ Years of experience in customer service
Required Education
Bachelor’s Degree OR equivalent experience.
