Systems Administrator (Contract-to-Hire)

Location: On-Site – Virginia

Position Overview

We are seeking a skilled Systems Administrator for a contract-to-hire opportunity based on-site in Virginia. This role is responsible for delivering on-site and remote technical support for network, hardware, and software issues across diverse client environments.

The ideal candidate brings strong hands-on technical expertise, experience in a managed services (MSP) environment, and the ability to serve as an escalation point for Level 1 support. This position blends systems administration, solution engineering, and field services support.

This is an on-site role and requires regular presence at client locations and company offices in Virginia.

Key Responsibilities

Monitor and maintain network systems, including installing and modifying hardware and supporting network software and applications
Respond to service tickets and provide timely issue resolution
Communicate directly with end users to troubleshoot technical problems
Provide expert-level support for major operating systems
Configure and administer virtual environments
Engineer and implement client-facing IT solutions
Serve as escalation support for Level 1 technicians and field staff
Administer and maintain:
Active Directory
Group Policy
DNS and DHCP
Microsoft 365
Configure and manage firewalls, VPNs, and other network security systems
Develop and enforce IT security standards and best practices
Monitor systems for security breaches and investigate incidents
Maintain accurate inventory of hardware, software, and IT assets
Administer servers, desktops, laptops, routers, switches, firewalls, printers, and mobile devices
Deploy software, manage patching schedules, and apply security updates
Assist with project planning by generating quotes and specifying technical solutions within defined limits
Obtain or maintain at least one (1) technical certification per calendar year

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience)
Minimum of 5 years of technical support experience (MSP experience preferred)
Industry certification required: one of the following:
Azure Administrator
CCNA
Fortinet FCP
Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask)
Strong troubleshooting and documentation skills
Experience in a customer service-focused technical role
Knowledge of IT infrastructure (PCs, servers, switches, routers, firewalls)
Ability to manage multiple priorities in a fast-paced environment

Work Environment

Professional office and client-site environment
On-site position in Virginia (remote work not available for this role)
Standard use of computers, servers, networking equipment, and office devices
Travel to client locations may be required

Physical Requirements

Extended periods of sitting and working at a computer
Frequent standing, walking, and handling of equipment
Regular lifting up to 25 lbs; occasional lifting up to 50 lbs
Occasional bending, kneeling, climbing, or reaching

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