Chief Information Officer
Harborstone Credit Union
$3.04B Assets
Tacoma, WA
Visionary. Collaborative. Trusted. The Chief Information Officer (CIO) at Harborstone Credit Union (Harborstone) brings these qualities to an engaged, high-performing executive leadership team committed to shared accountability, partnership, and meaningful impact. As Harborstone approaches $3 billion in assets and continues to scale through growth and complexity, the organization is seeking a strategic technology executive to lead a unified, enterprise-wide technology strategy that supports resilience, regulatory rigor, and a superior member experience.
Reporting directly to the President and CEO, the CIO is a key member of the executive leadership team with end-to-end accountability for Harborstone’s technology environment. This includes core systems strategy, digital platforms, data and analytics, cybersecurity, enterprise architecture, and technology governance. The CIO ensures that technology capabilities are tightly aligned with Harborstone’s mission, strategic priorities, and long-term growth objectives, striking a balance between innovation and operational excellence, while maintaining disciplined risk management.
The CIO brings a forward-looking, business-oriented technology perspective to executive decision-making. This leader evaluates emerging technologies, fintech partnerships, and system capabilities to enhance performance, scalability, and insight-driven decision-making across the organization. A key priority is developing a deep understanding of Harborstone’s business units and member-facing operations, and translating those needs into an integrated technology roadmap that supports enterprise efficiency, consistency, and potential mergers and acquisitions.
Additionally, the CIO oversees enterprise technology governance and risk management, encompassing information security, cybersecurity, vendor and third-party risk management, business continuity, and regulatory compliance. The role partners closely with Risk, Compliance, Audit, and Legal to ensure alignment with NCUA, FFIEC, and other regulatory expectations. Through disciplined oversight and informed innovation, the CIO ensures Harborstone’s technology environment remains secure, resilient, and positioned for future growth.
Knowledge and Skills
- Minimum of 5 years of executive-level experience leading enterprise technology, digital transformation, or related functions within the financial services industry
- Ability to develop and execute a unified technology strategy aligned with organizational growth, resiliency, and member experience
- Strong understanding of technology governance, cybersecurity, information security, and regulatory expectations
- Proven business acumen with experience aligning technology investments to enterprise strategy and financial stewardship
- Demonstrated ability to lead, develop, and retain high-performing teams through collaborative, accountable leadership
- Bachelor’s degree in Business, Technology, or a related field; Master’s degree and relevant certifications (CISSP, PMP/PMO, or ITIL) preferred
Harborstone’s current technology stack includes: Microsoft 365 (M365), SharePoint, Power BI, VMware, FIS AffinityEdge (formerly MISER), Candescent/Digital Insight, Velera (legacy PSCU), MeridianLink (DL4), Encompass, nCino, LaserPro, and Sageworks.
Compensation and Benefits
The anticipated hiring range for this Executive Team position is $240,000 - $315,000. Placement within the range will be based on job-related knowledge, skills, experience, internal equity, and business needs.
This role is eligible for a comprehensive executive-level total rewards package, which includes medical, dental, and vision coverage; paid time off and holidays; retirement benefits; and may include incentive or performance-based compensation and additional executive-level benefits, as applicable.
ABOUT DDJ MYERS, an ALM First Company
DDJ Myers is the executive search consultant for this organization. Our expertise is in supporting leadership teams in sustainable practices for high-performing organizations through succession planning, leadership development programs, executive coaching, board governance and renewal, and executive search. Please learn more about us at www.ddjmyers.com.
