Recognized nationally as a Top Workplace and Top 100 US Insurance Agency!
Since 1960, Robertson Ryan Insurance has provided comprehensive solutions across Business, Benefits, and Personal Insurance. We proudly serve over 70,000 clients, from small businesses to major national accounts across various industries. With a team of more than 526 professionals and partnerships with over 150 insurance companies, we are the 44th largest Property & Casualty Insurance Agency according to the Insurance Journal. Our dynamic and enjoyable culture is a cornerstone of our success, with many team members having been with us for over a decade. It’s an exciting time to join our growing firm!
Position Summary:
We are seeking a hands-on
Microsoft 365 & Endpoint Management Administrator to own and optimize our modern workplace environment. This role is responsible for administering
Microsoft 365,
SharePoint Online,
Intune endpoint management, and our
Tanium platform to ensure secure, efficient, and scalable operations across the organization. This position blends user experience, security, and operational excellence—ideal for an IT professional who enjoys both platform ownership and continuous improvement.
- This position is open to remote or onsite at our downtown Milwaukee, WI office.
Key Responsibilities:
Microsoft 365 Administration
- Administer and support the Microsoft 365 ecosystem (Exchange Online, Teams, OneDrive, SharePoint Online)
- Manage user accounts, licensing, groups, and role-based access
- Implement and maintain security controls, conditional access policies, and MFA
- Monitor service health, usage, and adoption metrics
- Partner with security and leadership teams on governance and compliance initiatives
SharePoint Online Management
- Own SharePoint site architecture, permissions, and lifecycle management
- Support department collaboration sites, document libraries, and workflows
- Establish governance standards for site creation, storage, and retention
- Assist users with SharePoint adoption, best practices, and troubleshooting
Intune & Endpoint Management
- Manage endpoint configuration using Microsoft Intune (Windows, macOS, iOS, Android)
- Deploy and maintain device compliance policies, configuration profiles, and application packages
- Support device provisioning, enrollment, and lifecycle management
- Troubleshoot endpoint issues related to policy, access, and performance
Tanium Platform Administration
- Administer the Tanium platform for endpoint visibility and control
- Monitor endpoint health, patching status, and security posture
- Coordinate remediation, patch deployment, and configuration enforcement
- Collaborate with security teams on vulnerability management and incident response
General IT Operations
- Serve as escalation point for advanced Microsoft 365 and endpoint issues
- Create and maintain technical documentation, SOPs, and runbooks
- Participate in audits, security reviews, and continuous improvement initiatives
- Support new technology rollouts and platform enhancements
Required Qualifications
- 3–7 years of experience in IT systems administration or endpoint management
- Strong hands-on experience with Microsoft 365, SharePoint Online, and Intune
- Experience administering endpoint management or security platforms (Tanium preferred)
- Working knowledge of identity and access management, device compliance, and security controls
- Strong troubleshooting and documentation skills
Preferred Qualifications
- Experience with Tanium modules (Asset, Patch, Deploy, Comply, or similar)
- Familiarity with Microsoft Entra ID (Azure AD), Conditional Access, and Zero Trust concepts
- Experience supporting mid-size or enterprise environments
- Microsoft certifications (MD-102, MS-102, SC-300, or similar)
Core Competencies
- Ownership mindset and operational discipline
- Security-first thinking
- Ability to balance user experience with governance
- Strong communication with both technical and non-technical stakeholders
What Success Looks Like
- Stable, secure, and well-governed Microsoft 365 environment
- High endpoint compliance and visibility across the organization
- Proactive issue resolution using Intune and Tanium insights
- Well-documented systems and repeatable processes
EEO/AA Statement:
Robertson Ryan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Attention to all Recruiting Agencies: Recruitment at RRI works on a direct sourcing model. We will contact agencies directly if needed. RRI is not responsible for any related fees for resumes submitted to job postings, our employees or any other part of our company.
