Job Details
Description
- Perform routine maintenance tasks such as update, patches, and backups of servers and IT infrastructure devices * Track compliance and maintains documentation for hardware and software and service inventories * Experience managing standing up and troubleshooting Windows Server Operating Systems in virtual and physical environments using VMware * Participate in creating downtime procedures and disaster recovery plans * Administrator for different security systems like Palo Alto, Proofpoint, Varonis, Barracuda. * Administrator for configuring and maintaining Cisco phones and Ascom phones. * Manages group tickets within Service Desk Plus, make changes to templates or tasks as requested * Deploy and maintain antivirus on all hospital devices and VMs. * Administer, configures, and maintains physical and virtual Microsoft server farm infrastructure, data storage systems, Local Area Networks, Wide Area Networks, security system, VLAN, PC's, printers, wireless infrastructure, and other computer peripheral hardware. * Monitor network enterprise systems to ensure all systems are available for all Humboldt Park Health staff * Participate in planning and evaluating current and future system needs to support ongoing business requirements. * Responsible for completing projects from beginning to end. * In charge of user creation and termination using Active directory. * Manages and creates group file share security and distribution groups. * Provide technical guidance to help desk level I and level II and act as a point of escalation. * Responsible for keeping track of service agreements and renewals for all IT hardware and software.
Requirements
High school diploma or equivalent.
Bachelor’s degree in Computer Science or similar coursework preferred.
