About Us
Healthcare is in a state of transition. There’s never been more pressure to improve clinical, operational, and financial performance across the entire healthcare ecosystem as value-based payment model adoption grows. It all begins with data—data that lets you demonstrate improvement, gain actionable insight, and thrive in this new paradigm of care. SpectraMedix mission to assist our clients in their transition to value-based care contracts.
We are a leader in analyzing value-based contracts and then providing analytics, contract modeling, and financial reconciliation in a single platform for health plans and health systems to improve outcomes and maximize incentives. We combine cutting edge technology with a team of experts to bring this unique solution to the healthcare space at a crucial juncture in its value-based care evolution.
We have well positioned our platform to power the journey for health plans, accountable care organizations and health systems moving towards value-based payment initiatives.
Role: Jr. Systems Administrator
Location: East Windsor, New Jersey
Experience: 3-5 years in an IT support or systems/admin role supporting Windows 10/11 and Windows Server.
Role Summary
We’re looking for a Level 1-2 System Administrator to keep our Windows endpoints reliable, secure, and up to date, while assisting with server operations and Hyper‑V tasks. You’ll handle daily support for Windows 10/11 laptops, software deployment and patching using ManageEngine tools (e.g., Endpoint Central, Patch Manager Plus) or comparable platforms, and collaborate with senior engineers on Windows Server, Active Directory, and Hyper‑V administration. This role suits someone with strong customer service skills, solid troubleshooting, and a security‑first mindset.
Responsibilities
Endpoint & User Support (40%)
- Provision, image, and deploy Windows 10/11 laptops; join devices to AD/Entra; configure encryption, VPN, Wi‑Fi.
- Triage and resolve incidents and requests (hardware/software, login, MFA, network, profiles) within SLA using the IT ticketing system (e.g., ManageEngine ServiceDesk Plus or similar).
- Maintain endpoint security posture (Microsoft Defender or equivalent EDR), remediate alerts, and enforce baselines.
Patching & Software Management (25%)
- Manage Windows updates and feature releases for endpoints using ManageEngine Endpoint Central or Patch Manager Plus (or similar suites like NinjaOne, etc.).
- Package, test, and deploy software; use automated deployment policies, pilot rings, and collections; track compliance and remediate failures.
- Maintain application inventories, license usage, and asset records leveraging ManageEngine inventory/asset modules or equivalent.
Server / Hyper‑V Assistance (20%)
- Assist with Windows Server OS patching/maintenance windows, reboots, and validation (using ManageEngine server patching modules where applicable).
- Support Hyper‑V tasks (create/modify VMs, checkpoints, basic resource adjustments, simple migrations under guidance).
- Perform basic AD tasks (users, groups, GPO link checks), DNS/DHCP updates, and scheduled job/runbook execution.
Operations, Security & Documentation (15%)
- Follow change, incident, and problem management processes; maintain accurate runbooks and SOPs.
- Monitor alerts/dashboards; escalate issues appropriately with clear, complete notes.
- Support compliance efforts (e.g., HIPAA/SOC 2) by following least privilege, secure configurations, and data handling standards.
Core Skills (Required):
- Windows endpoint deployment and hardening (BitLocker, local/NTFS permissions, drivers, profiles).
- Patching & software deployment with ManageEngine Endpoint Central or Patch Manager Plus (or comparable RMM/endpoint management tools).
- Basic AD administration (users, groups, OU structure awareness) and GPO troubleshooting fundamentals.
- Hyper‑V fundamentals (VM lifecycle, checkpoints, host/guest basics).
- Networking basics (IP/DNS/DHCP/VLAN concepts), RDP/remote tools, VPN clients.
- Solid PowerShell for routine tasks (querying, basic scripts, bulk operations).
Optional Core Skills (Preferred):
- Hands‑on with ManageEngine modules (Endpoint Central: OS deployment, software deployment, configurations, remote control; Patch Manager Plus; ServiceDesk Plus; ADManager Plus).
- Exposure to Azure[IT1] /Entra ID (Conditional Access basics, portal familiarity).
- Endpoint security tools (Microsoft Defender for Endpoint, ManageEngine Endpoint Central, or similar EDR).
- Scripting/automation beyond basics (loops, functions, error handling, scheduled tasks).
- Backup/restore fundamentals (e.g., Veeam), file server permissions, and SMB shares.
- Certifications: CompTIA A+ / Network+, MD‑102 (Endpoint Administrator), AZ‑900, SC‑900, ITIL Foundation (or equivalent).
- Familiarity with regulated environments (e.g., HIPAA, SOC 2) and handling of sensitive data (PHI/PII).
Key Competencies
- Troubleshooting & Ownership: Efficient triage, root‑cause thinking, clear escalation.
- Communication: Friendly, concise updates to end users and precise notes for engineers.
- Process Discipline: Create/follows SOPs, change windows, and documentation standards.
- Teamwork: Collaborates well across infrastructure, security, and application teams.
Tools You Might Use Here
ManageEngine Endpoint Central (formerly Desktop Central), Patch Manager Plus, ServiceDesk Plus, ADManager Plus, OpManager;
Hyper‑V Manager/Failover Cluster Manager; Active Directory tools; PowerShell; EDR (e.g., Microsoft Defender)
- Infrastructure & OS: Windows Server, Linux
- Cloud Platforms: Microsoft Azure
- Ticketing / Incident Tracking Systems
Working Conditions
Schedule: Standard business hours with occasional after‑hours patching/maintenance windows.
On‑Call: As needed depending on coverage and weekend activities
Travel: <5% / As needed between site and datacenter
Physical: Ability to lift/move equipment up to ~40 lbs and work at desks/benches as needed.
Background: Employment contingent on background check; adherence to security and privacy policies.
