Job title: BeyondTrust Systems Administrator
Location: Chantilly, VA
Clearance: Secret (Must Have Requirement)
Onsite: 5-days per week
Contract Type: 6 Months Contract to Perm
Start Date: ASAP
Cert: IAT Level II or higher certification (ex: Security+)
Salary: $94K-$100K
LCAT:
Experience: 10+ Years of relevant experience
Equivalency: Bachelor Degree in applicable field may substitute for 5 years of experience. Master’s Degree in related field may be substituted for bachelor’s degree and 3 years relevant experience)
Position's General Duties and Tasks
As a BeyondTrust Engineer, you will provide analysis, design, development, and integration of hardware, software, human-machine interfaces, to fulfill all system level requirements and functional objectives. Your efforts will provide an integrated solution while considering the limitations imposed by practicality, regulation, safety, and cost. You’ll develop integrated system test requirement, strategies, devices, and systems. You will also plan and install new software releases, system upgrades, and patches, as well as resolve software related problems. Perform system backups and recovery. Maintain data files and monitor system configuration to ensure integrity.
Key Responsibilities:
- As a BeyondTrust administrator you’ll work with other engineers and administrators to test, document, deploy, and support BeyondTrust solutions that meet functional and security requirements.
- You will be responsible for onboarding and supporting users, developing standard processes for tracking and managing workflow.
- Create, modify, and delete user accounts within BeyondTrust solutions.
- Assign appropriate roles and permissions to users based on their job functions.
- Conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.
- Implement multi-factor authentication (MFA) and other security measures to enhance protection.
- Provide training sessions for end-users and IT staff on how to use BeyondTrust solutions effectively.
- Create and maintain comprehensive documentation for configurations, procedures, and troubleshooting guides.
- Keep records of changes, updates, and incident reports.
- Offer technical support and troubleshooting for users experiencing issues with the software.
- You’ll be responsible for providing periodic reports, addressing audit findings, and supporting testing activities.
- You’ll implement and maintain proper security practices and be responsible for patching and/or upgrading tools related to the solution.
- You will need to monitor performance of the solution, identify potential issues and risks, as well as recommend and implement solutions following standard release processes.
- You should strive to optimize the relevant infrastructure for cost-effectiveness, performance, and scalability.
- It is expected that you can complete your work with minimal supervision, are a self-starter, and capable of defining and managing your individual tasks.
Required Qualifications:
- Secret clearance
- IAT Level II or higher certification (ex: Security+)
- 10+ years’ experience with Information Technology administration, preferably in a large-scale environment that includes Cloud (e.g., AWS, Azure, or GCP). (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience; Master’s Degree in related field may be substituted for bachelor’s degree and 3 years relevant experience).
- 1+ years of hands on “field” experience supporting BeyondTrust Remote Support, Privileged Remote Access, and Password Safe solutions.
- Ability to author and maintain system documentation and operating procedures.
- 1+ years of experience with Microsoft Windows operating systems, Active Directory, Windows PowerShell, Windows credential stores, and Microsoft Certificate Services.
- 1+ years of experience with troubleshooting Remote Desktop Protocol (RDP) and Secure Shell (SSH) protocols and connections.
- 1+ years of experience with securing systems following DISA STIGs and other government compliance requirements (NIST 800-53, FISMA, etc.) and working with IA personnel to arrive at sensible and effective security policies.
Desired Qualifications:
- Proven ability to work closely with customer network and operations teams to resolve issues or security concerns of tools and services.
- Proven ability to work with vendors in troubleshooting and resolving issues related to tools and solutions.
- Excellent problem-solving and analytical skills, with strong attention to detail.
- Ability to adapt quickly to changing priorities and work well under pressure.
- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.
- Experience integrating BeyondTrust Remote Support with ServiceNow.
- Experience integrating BeyondTrust Remote Support with Nice CXOne (InContact) or other customer support solutions.
- Experience with Microsoft Azure or Amazon Web Services.
- Cloud certifications such as Azure Administrator Associate (AZ-104), AWS SysOps Administrator or AWS Solutions Architect.
