The City reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
Are you interested in making a positive impact on your community? If so, the Community Life & Culture Agency has the perfect opportunity for you as a Project Coordinator with the Housing Services Department.
The Project Coordinator performs professional-level administrative and project management work in support of City programs, initiatives, and services. This position is responsible for planning, coordinating, and monitoring projects to ensure timely completion of deliverables, budget compliance, and achievement of program goals. The role includes research and analysis, stakeholder coordinator, contract and grant support, performance tracking, and preparation of reports and presentations for City Leadership and external partners.
When assigned to Homeless Services, the Project Coordinator also reports field outreach operations, collaborates with service providers and public safety partners, monitors shelter and program capacity and helps implement policies and strategies to enhance service delivery and community impact.
Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a
"Five Tool Player"- Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's
Customer Service Philosophy– Empathy, Respect, and Problem Solving.
The Following Procedures Will Apply
- The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
- The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
- Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
The Housing Services Department
The Housing Services Department is committed to fostering a strong and thriving community by ensuring that all residents have access to safe, stable, and affordable housing. Through a variety of program and initiatives, it assists individuals and families facing housing challenges, providing resources that promote long-term stability and financial security. By collaborating with local organizations, policymakers, and residents, the Department strives to create inclusive housing opportunities that enhance the overall quality of life in the community,
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.
About
The City’s vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario’s 2025 State of the City video by clicking on the link below as well as the other links to learn more about the City:
State of the City The Ontario Plan
Smart Ontario Downtown Ontario
The essential functions typically performed by a Project Coordinator include the following:
- Performs professional level work involving planning, developments, scheduling, implementation, and monitoring of City programs, projects, and services, ensuring timeliness deliverables and milestones are met.
- Conducts research, analysis, administrative studies, and prepares clear reports, recommendations, presentations, and documentations to City leadership and external partners.
- Coordinates community engagement, public outreach, and stakeholder meetings, and responds professionally to inquiries from residents, businesses, and partner agencies.
- Serves as a liaison between City departments, vendors. contractors. and community partners to support effective project coordination and problem solving.
- Supports procurement and contract administration activities, including drafting scopes of work, maintaining accurate project and contract records, and ensuring compliance with applicable audit, reporting, and funding requirements.
- Monitors program and vendor performance using data management systems to track metrics, summarize outcomes, and recommends process improvements.
- Assists with the preparation, monitoring, and tracking of project budgets, contracts, and expenditures to ensure fiscal responsibility and compliance.
- Prepares and submits grants or funding applications and required program reports.
- Job responsibilities may require travel.
- Performs other related duties as assigned.
In addition to the above, when assigned to Homeless Services:
- Coordinates field operations and logistics for City outreach teams, ensuring alignment with service providers, County systems, and referrals to the Ontario Wellness Campus.
- Provides oversight and guidance to case managers and outreach staff, facilitating case conferencing and ensuring consistent client-centered service delivery.
- Monitors daily bed availability and client eligibility in partnership with the Ontario Police Department Community Engagement Team (CET) and other stakeholders.
- Develops and implements policies, procedures, and outreach strategies to enhance engagement, ensure regulatory compliance, and inform funding and program decisions.
- Conducts field-based homeless outreach and engagement activities to engage with individuals experiencing homelessness, assess needs, support coordinated services, and identify training opportunities for outreach staff.
Education
Equivalent to a Bachelor's Degree in public or business administration, urban planning, social work or a closely related field.
NOTE: Proof of successful completion of a Bachelor's Degree must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.
Experience
One year of administrative level work involving grant funded programs, including research studies and operational analysis.
License/Certification
A valid California Class C driver's license at time of application and maintained throughout employment; acceptable driving record at time of appointment and throughout employment.
Desirables
Bilingual in Spanish. Two years of experience working in housing, homeless services, or social services administration in a public-sector or non-profit environment.
How To Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in disqualification from the selection process.
Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required certifications may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate questions.
Email Notices
Email is the primary way that the Human Resources/Risk Management Agency or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
