We are looking for a proactive and detail-driven Systems Administrator to support and enhance our IT infrastructure. The ideal candidate has foundational experience in Microsoft-based environments, strong troubleshooting abilities, and a desire to continue growing within systems and infrastructure management.

Key Responsibilities

Support the administration and maintenance of servers, endpoints, and cloud services
Assist with management of Microsoft technologies including Microsoft 365, Windows environments, Entra ID, Active Directory, and SharePoint
Perform system imaging, patch management, updates, and configuration tasks
Manage user accounts, permissions, and identity access controls
Monitor system health, performance metrics, and resource utilization
Contribute to cybersecurity initiatives and assist with remediation of vulnerabilities
Help maintain and test backup and disaster recovery processes
Provide support for network infrastructure components
Maintain clear documentation of configurations, processes, and troubleshooting procedures
Participate in system upgrades, migrations, and infrastructure improvements
Stay informed on emerging technologies and security best practices
Resolve escalated Tier II technical support issues

Required Qualifications

Associate degree or higher in Information Technology, Computer Science, Cybersecurity, or equivalent practical experience
Minimum of 3 years of experience in help desk, technical support, or junior systems administration
Strong analytical and troubleshooting skills

Preferred Qualifications

Hands-on experience with Microsoft 365 and Windows environments
Experience with Active Directory and Intune
Exposure to Windows Server environments

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Systems Administrator