Job Purpose:

As a member of the Technology department (working in the Infrastructure team), this position is responsible for maintaining existing Infrastructure systems and implementing new technology solutions and systems to support the business's operations. This will include administrating critical business systems, including email, anti-virus, network, identity management, enterprise resource planning (ERP), and collaboration systems with a strong emphasis in the areas of enterprise security, cloud infrastructure administration and network management.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Therefore, reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Essential Functions:

Implement technological solutions to meet the needs of the business.
Integrate new technologies and services into existing infrastructure technologies and platforms.
Install and configure new infrastructure hardware (i.e., servers, switches, routers, etc.).
Manage the lifecycle of employee identities and their access to corporate resources.
Document standard operating procedures for internal use.
Monitor and correct, if necessary, performance issues found in managed systems.
Ensure security baselines are defined company-wide and implemented at the direction of management.
Design and implement best practices to manage existing and new cloud technologies.

Position Qualifications: (Competency Statements)

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Oriented - Ability to care for customers' needs while following company procedures.
Resilient - Ability to recover from or adjust to misfortune or setbacks.
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Accountability - Ability to accept responsibility and accountability for their actions.
Detail Oriented - Ability to pay attention to the minute details of a project or task.

Education – Bachelor's Degree (four-year college or university)

Experience – Typically requires two to four years of related experience

PHYSICAL DEMANDS

Stand F (Frequently) Lift/ Carry 10 lbs or less F (Frequently)

Walk F (Frequently) 11-20 lbs F (Frequently)

Sit O (Occasionally) 21-50 lbs F (Frequently)

Handling/Fingering F (Frequently) 51-100 lbs O (Occasionally)

Reach Outward F (Frequently) Over 100 lbs N (Not Applicable)

Reach Above Shoulder O (Occasionally) Push / Pull

Climb N (Not Applicable) 12 lbs or less F (Frequently)

Crawl N (Not Applicable) 13-25 lbs F (Frequently)

Squat or Kneel F (Frequently) 26-40 lbs O (Occasionally)

Bend F (Frequently) 41-100 lbs N (Not Applicable)

The company has reviewed this job description to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The company reserves the right to change this job description and assign tasks for the employee to perform as the company may deem appropriate.

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