Position Summary
We are seeking an experienced Systems Administrator with 3+ years of hands-on Yardi experience to support and optimize technology platforms within a property management environment.
Key Responsibilities
- Administer, support, and optimize Yardi (Voyager and related modules) for property management, accounting, leasing, and operations teams.
- Serve as a primary technical point of contact for Yardi-related issues, configurations, upgrades, integrations, and user support.
- Partner with Finance, Accounting, and Property Management to troubleshoot system issues, improve workflows, and support month-end and reporting processes.
- Manage user access, roles, security settings, and data integrity within Yardi.
- Coordinate with Yardi support and third-party vendors to resolve incidents, manage enhancements, and support system upgrades.
- Support related systems and integrations, including document management, reporting tools, and banking or payment platforms.
- Assist with system documentation, process improvements, and user training.
- Monitor system performance, availability, and security in alignment with IT best practices.
Required Qualifications
- 3+ years of hands-on experience administering and supporting Yardi in a production environment.
- Property management industry experience is required (commercial, residential, mixed-use, or retail).
- Strong understanding of property management and accounting workflows (AP, AR, GL, CAM, lease administration).
- Excellent troubleshooting, communication, and customer service skills.
Preferred / Nice-to-Have
- Experience with Microsoft SQL Server (queries, reporting, data validation, performance troubleshooting).
- Familiarity with Yardi integrations, reporting tools, or data extracts.
- Experience working with third-party vendors and SaaS platforms.
