Chief Operations Officer
Preferred Location: New York or New Jersey
Position Overview:
We are seeking a forward-thinking, systems-driven Chief Operations Officer (COO) with a strong engineering mindset and a passion for innovation. This individual will lead enterprise operations across a $200M+ platform, driving scale through cutting-edge systems, data architecture, and AI-powered processes. The ideal candidate brings experience from fast-paced, technology-driven organizations—such as Amazon, Google, or similar—and has a proven track record of leveraging tools like Snowflake, automation platforms, and advanced metrics to drive business performance.
This is a pivotal role that requires a dynamic operator with a passion for building scalable infrastructure, modernizing workflows, and creating a high-efficiency culture across decentralized teams.
Key Responsibilities:
Strategic & Systems Leadership
- Partner with the President and executive team to shape and execute forward-looking operational strategies.
- Drive innovation by introducing AI, automation, and modern data infrastructure (e.g., Snowflake, cloud-native tools).
- Translate big-picture goals into high-performance operational systems and measurable KPIs.
- Reimagine existing models to future-proof the business and stay ahead of industry commoditization.
Operational Excellence
- Oversee and continuously improve core business functions including New Business Integration, Client Delivery, Compliance, IT/Data, and Service Optimization.
- Implement scalable, tech-enabled processes that increase productivity and reduce friction.
- Lead system upgrades and enterprise-level technology initiatives that support long-term growth.
Team Building & Leadership
- Mentor and develop cross-functional leaders with a strong focus on accountability, data-driven decision making, and innovation.
- Cultivate a results-first culture where systems, not individuals, carry operational load.
Enterprise Integration
- Act as the connective tissue across departments—breaking silos and aligning operational execution with strategic intent.
- Lead initiatives related to system architecture, organizational design, or performance restructuring.
Qualifications:
- 5+ years of operational leadership experience; 5+ years in a senior/executive role within high-growth, tech-forward organizations.
- Deep understanding of system design, automation, AI integration, and business intelligence tools (e.g., Snowflake, Workday, Power BI, Tableau, AWS, GCP).
- Background in fast-paced, decentralized environments—preferably with experience in logistics, security, or service delivery.
- Proven ability to scale operations through technology, process discipline, and performance metrics.
- Strong financial acumen; experience managing budgets and operational P&L.
- Bachelor’s degree required; technical or business advanced degree (e.g., MBA, MS in Engineering/Data) strongly preferred.
- Must pass extensive pre-employment screening process.
Compensation & Benefits:
- Salary Range: $220,000 – $290,000 annually
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Generous paid time off and holidays
- Professional development and executive growth opportunities
