A great services organization in the Lakeland, FL, area is looking for a Systems Administrator to join their team. In this role, the Systems Administrator will be responsible for managing, maintaining, and optimizing the company's IT infrastructure to ensure its robustness, security, and efficiency.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: Standard business Hours
- Setting: Hybrid (at least 2 days onsite)
Responsibilities:
- Maintain essential IT enterprise systems, including operating systems, security tools, applications, servers, email systems, and mobile and desktop devices (Azure and Intune) Perform regular system monitoring, including log reviews and analysis
- Create, terminate, and troubleshoot Entra AD accounts, manage AD groups, and O365 distribution lists and email accounts
- Maintain internal networking systems, such as routers, switches, firewalls, and support internet, intranet, LANs, WANs, and network segments
- Monitor network performance and implement necessary changes to improve speed and reliability
- Take responsibility for projects and create enterprise solutions within larger business initiatives
- Handle business-critical IT tasks and systems that provide a commercial advantage in the global marketplace
- Enable faster and smarter business processes and develop analytics for meaningful insights
- Work with internal and external partners to communicate project status, activities, and achievements.
- Perform other duties, as needed
Qualifications:
- 5+ years of System Administration experience
- Associate's and/or Bachelor's Degree
- ITIL v4 or equivalent certification
- Experience in cloud computing (specifically Microsoft Azure and/or AWS)
- Experience with operating systems (Windows, Linux, Mac), current equipment and technologies, enterprise backup and recovery procedures, performance-monitoring tools, virtualization, HTTP traffic, content delivery, and caching
- Knowledge of programming or scripting languages and concepts
- Strong knowledge of Networking protocols, Firewalls, and Security technologies both cloud and physical
Desired Skills:
- Professional certifications such as Microsoft Azure, Network+, and/or Security+
- Experience with PowerShell
- Experience with Microsoft Intune
- Experience working in a Call Center environment
- Experience working in Revenue Cycle Management environment
