System Administrator - Epicor
Bloomingdale, IL
Full Time, Permanent & Onsite
Job Description
Key Responsibilities:
- Administer, maintain, and support Epicor ERP environments (Epicor 9, Epicor 10, and Kinetic).
- Manage system configuration, user security, roles, permissions, and licensing.
- Perform upgrades, patches, and version migrations, including support for Kinetic transition initiatives.
- Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
- Support Epicor modules such as Manufacturing, Supply Chain, Finance, MRP, Purchasing, Inventory, and Production (as applicable).
- Collaborate with business users to gather requirements and translate them into system configurations or enhancements.
- Develop, maintain, and optimize BAQs, dashboards, reports, and forms.
- Manage integrations between Epicor and third-party systems (EDI, MES, WMS, CRM, etc.).
- Oversee data management, backups, disaster recovery planning, and system documentation.
- Coordinate with Epicor vendors/partners on support tickets, upgrades, and best practices.
- Provide end-user training, documentation, and Tier 2/3 support.
- Ensure system security, compliance, and audit readiness.
- Support continuous improvement initiatives and ERP roadmap planning.
Required Qualifications
- Hands-on experience administering Epicor ERP (Epicor 9 and/or Epicor 10; Kinetic strongly preferred).
- Strong understanding of Epicor architecture, application server, database, and client deployment.
- Experience with SQL Server (queries, performance troubleshooting, data validation).
- Proven experience with Epicor security, BAQs, BPMs, dashboards, and customizations.
- Experience supporting ERP upgrades and system migrations.
- Solid understanding of manufacturing and/or distribution business processes.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication skills with both technical and non-technical stakeholders.
Thanks & Regards,
Saiyed R (Daniel)
Executive Recruiter
Brightpath Associates LLC
