The City of El Mirage is seeking a proactive Senior Systems Administrator for our Information Technology Department to support city operations, requiring skills in hardware/software support, system administration, and help desk troubleshooting.
Senior System Administrators are critical to ensuring the City of El Mirage functions without disruptions and is free of network threats. System maintenance, such as patches and updates, is a vital component of the day-to-day tasks. Troubleshooting complex support issues while supporting internal customers is imperative to establishing operational effectiveness and efficiency. Come join the City of El Mirage's Information Technology Department and make every day a positive impact.
New Hire Salary range: $80,912 - $93,340
Salary range: $80,912 - $113,284
Employee Benefits Overview
We offer a comprehensive benefits package designed to support health, well-being, and professional growth:
- Health & Wellness:
- Medical, dental, and vision insurance
- Health Savings Account (HSA) & Flexible Spending Plan (FSA)
- Telemedicine
- Wellness programs (early detection, lifestyle modification, disease management)
- Employee Assistance Program (EAP)
- Life Insurance:
- Employer-paid basic life and AD&D insurance, plus supplemental life options
- Retirement:
- Arizona State Retirement System (ASRS)--mandatory program, shared employee/employer contributions
- Supplemental Benefits:
- Employee recognition & reward program
- Tuition reimbursement
- Discounted Northwest Valley YMCA membership
- Paid Leave:
- Holidays: 10 City Holidays
- Vacation: 80 hours per year, increases with length of service
- Sick Leave: 96 hours per year
- Service Leave: 10 hours per year
Additional information is available at: http://www.azmt.org/city-of-el-mirage/.
Benefits are subject to change.
Experience a workplace that values and invests in your well-being!
About Us
Welcome to the City of El Mirage
Considered the gateway to the Northwest Valley of the Greater Phoenix Metro Area, El Mirage has grown from a small town, dependent on agriculture, to a diverse urban economy with a population of more than 35,000. The City’s mission is to enhance the quality of life through leadership, partnerships, and the efficient delivery of outstanding service to our diverse community
Job Classification Summary
Job Classification Title: Information Technology Analyst
Working Title(s): Senior Systems Administrator
FLSA Status: EX
Safety Sensitive: No
Pay Grade: 140
Full-time, benefits-eligible position
This job classification description is intended to be generic in nature and not an exhaustive list of all duties, responsibilities, and requirements. The essential duties and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned, as determined by the City of El Mirage.
This is the third level in a four-level Information Technology classification series devoted to providing professional-level systems and network administration, including scripting and programming, as well as installation and maintenance of applications, servers, and the network.
DISTINGUISHING CHARACTERISTICS
Organizational Role: Professional
Supervision Exercised: None
Budget Authority: Gathers/Compiles
Competency Rank(s): N/A
The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the City’s needs.
- Performs scripting and programming (e.g., PowerShell, Python).
- Performs systems maintenance such as patches and updates.
- Provides application support as a tier two/tier three escalation point.
- Configures servers, workstations, and applications.
- Evaluates, recommends, and implements hardware and software replacement needs.
- Manages and monitors system storage capacity.
- Performs system backups for services.
- Serves as help desk escalation point.
- Provides customer service to internal customers.
- Performs related work as assigned.
KNOWLEDGE
- Principles and practices of technology procurement.
- Software application, programming language and system functionality related to area of assignment.
- Application software support and maintenance practices and methods, as assigned.
- Network administration and maintenance, as assigned.
- Technical working knowledge of networks, telephony, and data center components.
- Microsoft Windows operating systems, virtual machine software (e.g., VMware) and supporting vendor programs.
- Data center operation, emergency operations center, backup data center/data recovery center including cloud services (e.g., AWS, Azure).
- Applicable federal, state, and local laws, codes, and regulations, as assigned.
- Principles of network design (OSI Model) and integration, including subnetting, super-netting, topologies, and protocols, as assigned.
- Network operating systems, PCs, and related equipment.
- Converged network architectures, VoIP systems, as assigned.
- Network administration, network device hardware and software configuration, as assigned.
- Principles and practices of data security management.
- Operating system policy management and set up procedures.
- Development of system and user documentation.
- Troubleshooting and diagnostic methods, applications, and equipment.
- Current industry trends and best practices.
- Customer service principles.
Skills
- Scripting/programming.
- Evaluating hardware and software applications, as assigned.
- Developing and maintaining systems and hardware based on technical specifications.
- Troubleshooting complex support issues.
- Extracting data and developing reports and documents.
- Prioritizing and managing technology processes and project activities.
- Organizing and maintaining technical and process documentation, schedules, records, and files.
- Gathering data, analyzing findings, and applying logic and reason.
- Researching industry trends, solutions, and best practices.
- Interpreting, monitoring, and reporting data and statistics.
- Communicating technical information to a non-technical audience.
- Installing, configuring, and troubleshooting technological platforms, systems, and networks.
- Repairing, maintaining, and troubleshooting issues with assigned equipment.
- Envisioning technology solutions for tactical and strategic objectives.
- Comprehending reference books and manuals.
- Maintaining logs and records.
- Interpreting and applying applicable laws, codes, regulations, and standards, as assigned.
- Providing customer service.
- Maintaining a safe work environment and adhering to safety standards.
- Safely operating a motor vehicle.
Education And Experience
Bachelor’s degree in management information systems or directly related field and 1 year of progressively responsible IT network and systems administration; or an equivalent combination of directly related education and experience.
Certifications/Licenses
- Arizona Class D Driver’s License.
- AZ DPS Terminal Operator Certificate, Level D, within three months of employment.
Continuing Employment Requirements
Maintain all required certifications and licenses upon job entry and within the specified timeframe.
ADA INFORMATION
Type Of Work
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Physical Requirements
The following physical activities are essential to the job: balancing, kneeling, crawling, reaching, standing, walking, lifting, talking, hearing, seeing, and repetitive motion.
The following physical activities may be performed, but are not essential to the job: climbing, crouching, pushing, pulling, and grasping.
Work Environment/Conditions
Primarily inside, office environment. None to seldom impact from environmental conditions.The City reserves the right to:
- Consider only the most qualified applicants for the succeeding examination processes.
- Application and review (Training and Experience Evaluation).
- Interview.
- Appointment subject to successful completion of a pre-employment background examination.
All communication regarding application status and interview notifications will be sent via email—please monitor your junk/spam email for communication, as it will come from a system-generated source.
When advised, reasonable accommodations will be made in order for a qualified applicant with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation.
The City of El Mirage is an Equal Opportunity Employer.
