Location: Ashburn, VA
Employment Type: Contract
Shift: Day / Night / Rotating (24/7 environment)
About The Role
We are seeking a reliable and detail-oriented
Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime.
Key Responsibilities
- Rack, stack, and cable servers, network devices, and storage equipment
- Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)
- Troubleshoot and resolve hardware, connectivity, and power issues
- Run, label, and manage structured cabling (copper & fiber)
- Monitor system alerts and respond to incidents per SLA requirements
- Maintain accurate documentation of installations, asset tracking, and ticket updates
- Perform routine inspections of power and cooling infrastructure
- Follow security, safety, and compliance protocols
- Coordinate with network engineers, system administrators, and facilities teams
Required Qualifications
- 1–3+ years of experience in a data center or IT support environment
- Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components
- Experience with structured cabling standards
- Ability to lift 50 lbs and work in hot/cold aisle environments
- Familiarity with ticketing systems and asset management tools
- Strong troubleshooting and problem-solving skills
- Ability to work shifts, including nights and weekends
Preferred Qualifications
- CompTIA A+, Network+, or similar certification
- Experience with remote hands support
- Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)
- Understanding of data center power systems (PDUs, UPS, generators)
- Experience working in high-density or hyperscale environments
Work Environment
- 24/7/365 mission-critical facility
- Fast-paced, SLA-driven environment
- On-site role (not remote)
- May require background check and security clearance depending on client requirements
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