IT Systems Administrator (Mac & Corporate IT)
MacOS, MDM, Microsoft 365, Modern Workplace
Overview
A fast-growing technology company is looking for a hands-on IT Systems Administrator to help run and scale a modern corporate IT environment. This role is focused on MacOS administration, endpoint management, SaaS platforms, and end-user support, ensuring teams have secure, reliable, and frictionless access to the tools they need to do their best work.
This is a builder-operator role, well suited to someone who enjoys owning the full device lifecycle, improving IT processes, and working closely with end users in a Mac-first environment.
What You’ll Be Doing
MacOS & Endpoint Management
- Administer and support a MacOS-first environment
- Own and manage MDM tooling such as Jamf, Kandji, Intune, Mosyle, or similar
- Manage the full device lifecycle, including provisioning, configuration, patching, OS updates, hardware refreshes, and decommissioning
- Enforce security baselines and endpoint compliance
Corporate IT & End-User Support
- Provide hands-on support for laptops, peripherals, and day-to-day IT issues
- Support onboarding and offboarding workflows
- Troubleshoot hardware, software, and access-related issues
- Act as a trusted IT partner to employees across the business
SaaS & Identity Administration
- Administer Microsoft 365, including user provisioning, email and collaboration tools, licensing, and troubleshooting
- Support identity and access tools such as SSO, Okta, and Azure AD or Entra
- Manage access to core SaaS applications
Secure Access & Remote Connectivity
- Support VPN and modern secure access tools, such as Tailscale or similar
- Ensure secure remote access for distributed teams
- Partner with security stakeholders on endpoint and access best practices
Process Improvement & Documentation
- Improve IT workflows through automation and better tooling
- Create and maintain clear IT documentation and runbooks
- Identify opportunities to scale IT systems as the company grows
What We’re Looking For
Required
- 4+ years of experience in corporate IT, systems administration, or endpoint management
- Strong hands-on experience with MacOS administration
- Experience managing devices using an MDM platform
- Solid experience administering and supporting Microsoft 365
- Experience supporting VPN or secure access tools
- Comfortable working directly with end users in a fast-moving environment
Nice to Have
- Experience in Mac-first or startup environments
- Familiarity with identity platforms such as Okta or Azure AD
- Light scripting or automation experience using Bash, PowerShell, or Python
- Experience scaling IT systems in a growing organisation
- Exposure to endpoint security best practices
