Data Center Network Associate
Location: Chicago, IL, United States
Long Term Contract
Description:
Client is seeking a highly motivated and service-focused individual to join our team as a Data Center Network Associate supporting our data center in ORD. In this role, you will be responsible for providing intelligent hands and eyes support in our Data Center, administration of DCIM tooling (DCTrack) for management of the Data Center, and support for the this company Networking, this company Server and this company customer equipment.
Managing requests from the ticketing system and coordinating those actions with prioritization.
Continuously improve your knowledge of this company products and services to provide accurate and relevant information to the customers of this company’s Data Center
Perform Administrative tasks, Learn and use this company’s DCIM tooling (DCTrack) to record things like:
Power Management, Usage
Serial Numbers, Equipment Locations
Accepting, closing and re-directing service tickets
Networking and Data Center
Deploy Cabinets (Cabinet, equipment and power)
Install and troubleshoot copper and fiber optic connections
Provide configuration assistance as requested by Network Engineering Leads
Server and other Infrastructure
Deploy Equipment, assist in troubleshooting as requested
Initial configuration of Server and Storage (like iDRAC and management ports)
Identify and escalate priority issues to the appropriate departments or individuals.
Coordinate with Data Center Vendors
Remarks:
Qualifications:
Wiring and Cable management Experience required
Willingness to follow instructions.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficient in using computer software and tools, such as Microsoft Office and ServiceNow.
Ability to work independently and as part of a team.
Willingness to work flexible schedules, including weekends and holidays (on occasion).
